Contact Centre & Admin

Flexible, and fully committed to your business, our contact centre and administration teams help you stay connected at all times.

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At hap, we help you stay connected with your customers by filling roles that range from head receptionist to admin assistants.

Our expertise

Call centres & office staff hold businesses together. Managing the flow of traffic, these individuals filter through customers and act as brand ambassadors to those calling in. It’s for this reason that when it comes to staffing, you need an agile solution. After all, any new hires need to get to grips with your brand quickly – otherwise your customer experience will suffer. That’s where we come in.

We have worked with hap for a number of years, and they support us with the dedicated office staff. As a small business, the quality and reliability of staff are key, and hap consistently delivers with this regard.

Rob Snowden, Director at Snowden Wilkinson

Whether you’re looking to streamline your processes with a data administrator or boost the performance of your accounting team with a payroll assistant, we have a talent pool to suit. The best part? All vetting, training and staff management will be handled from our side – meaning you’re free to focus all your remaining resources on business development.

Roles we can supply

  • Call Centre Staff
  • Data Administrator
  • Receptionists
  • Admin Assistants
  • Payroll
  • Call Agents
  • and more…
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Case Study

hap contact centre agents – deployed on demand

In need of additional support for a research project, Criteria instructed us to deploy regular candidates to their offices to conduct outbound calls. With our help, they were able to fill any gaps.

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Companies that rely on us