Your flexible workforce solution… Delivered.

We excel at providing flexible workforce solutions regardless of complexity. With our unrivalled expertise, leading businesses depend on our partnership to deliver outstanding customer experiences.

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Our Purpose

To revolutionise standards in the delivery of flexible workforce solutions, to provide great outcomes for clients and workers.

Our Mission

Our Mission

To give our clients complete certainty that their flexible workforce requirements will be delivered, no matter how complex or challenging, so they can focus on serving their customers and growing their business.

Our Values

Our Values

We Care

We truly care about our clients - we understand their operation and the value of great customer experiences!

We Prepare

We learn everything about our clients, then select & brief our workforce carefully so they are prepared for their shifts.

We're Open

We believe in open and honest partnerships. We'll always be proactive with our communication.

Our Purpose

What it means for you...

Our flexible and scalable solution fits seamlessly within your existing operation - where and when your business requires it. Our ability to match your changes in demand optimises your operational efficiency, leaving you free to focus entirely on driving your business forward in a cost-effective way.

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Without hap solutions
Without hap solutions
With hap Flexi
With hap solutions
Without hap solutions
Without hap solutions
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How we do it...

With our flexible approach, a determination for quality and the desire to create partnerships - not just relationships - complex requirements don't need to be a hassle.

Candidates register with us for the unique opportunities we offer which gives us access to unlimited talent. These individuals are carefully selected, rich with soft skills and local to you. Our workforce represents us and the organisations they work in.

We are committed to making a difference in any operation.

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Our latest statistics...

We pride ourselves on being able to offer a local solution, with individuals available across the UK & Ireland. Our statistics speak for themselves...

Stat Icon 124228

Interviews Held

Stat Icon 270482

Placements Completed

Stat Icon 5695528

Hours Worked

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Local staff ready to work...

North West

13893

Yorkshire

5964

East of England

2808

North East

2827

London

23977

South West

4508

South East

8133

Midlands

14669

Scotland

10948

Republic of Ireland

5426

Northern Ireland

978

Wales

2544
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Companies that rely on us

“We’ve worked with hap for the last few years and it is obvious why they are regarded as one of the industry leaders in the staffing market. They have an amazing team that go to extraordinary lengths to fulfil our requirements whatever the location or number of staff. They’ve supplied thousands of team members, even at very short notice, for hundreds of our events and have become one of our key partners who we looked forward to working with for many more years to come.”

Jon Reid, Operations Director at Peppermint Events

“Central Fusion Limited have availed of hap's services, as our primary source of event staffing requirements. hap have proven to be an efficient and reliable partner at events of national recognition and scale. hap have developed and excelled alongside Central Fusion Limited, in an industry where team working and dependability are of paramount importance.”

Noel Brown, CEO at Central Fusion

“We have worked with hap for a number of years, and they support us with the dedicated office staff. As a small business, the quality and reliability of staff are key, and hap consistently delivers with this regard.”

Rob Snowden, Director at Snowden Wilkinson

“hap security have organised our security, stewarding and traffic management for Cheshire Fest over the years. Their ability to scale the staffing levels with our ticket sales and requirements is great.”

Phil Osborne, Director at Cheshire Fest

“I have worked with hap for a number of years and have only ever had positive experiences. We rely on hap for their experienced bar staff and plate waiters as well as team leaders. They help us scale our team to our changing demands and only ever a phone call away.”

Jamie Adamson, General Manager at The Coniston Hotel

“From my first phone call with the hap Warehouse department they have been excellent. They have supplied me with experienced, qualified and hardworking staff. Their pickers and packers took to our processes very quickly. It was great that when our order volume increased I could request more staff with one phone call.”

Grace Flaherty, Operations Manager at Instant 2 You

“Your team of Brand Ambassadors were second to none when I did my mystery shopping. Youthful, charming, positive, smiling, competent and smart. One of the best if not the best I have witnessed and experienced in recent memory…”

Marc Joulait, Vice President Europe BOSE

“The quality of hap interviewing teams, as well as their experience in the research industry, has been invaluable to Acumen Fieldwork. Ben and his team consistently provide us with excellent market research interviewers and make our job as fieldworkers a lot easier.”

Lee Higgins, Senior Fieldwork Manager at Acumen Fieldwork

Latest News & Blog

Introducing our new workforce solutions

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Welcoming Sally Barratt as Senior Operations Manager for Festivals & Events!

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Jamie’s Journey From Staff Support Agent to Head of Staff Support

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From Staffing Assistant to Head of People Operations – Lydia Tattersall

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