hap Merges With Charlton Recruitment To Strengthen Our Client Support

Our flexible workforce solution just got more agile thanks to Charlton Recruitment joining the hap solutions group. Founded by Nicola Cookson, the agency is proven in securing exceptional hospitality candidates for clients across the North West of England.

By appointing Nicola to Head of Stadiums, Arenas and Racecourses, we aim to apply her expertise in creating roles and supporting businesses as well as leverage the network she’s crafted. In this way, we hope to offer more opportunities for our flexible workforce and an even greater experience for our clients. Here’s how.

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20 years of supplying events

Having worked within the stadiums and arena hospitality sector for over two decades, Nicola is a match made in heaven for hap. It is, of course, one of our largest markets, and her experience with both venue owners and suppliers ensures that we gain an even more intimate understanding of what makes this sector tick.

hap is one of the leading voices in stadium and arena recruitment. Our pool of candidates enables us to meet the venue’s exact expectations. Plus, because we’re a flexible workforce solution rather than a traditional agency, we’re able to plug the gaps caused by staff shortages or increased demand with speed and agility. Leveraging Nicola’s ability to recruit, interview and train those that are passionate about working in hospitality will only strengthen our offering.

Firm focus on the North West

Previously, Nicola delivered extraordinary guest experiences at the likes of Edgbaston Cricket Ground, Liverpool FC and the Grand Prix. Her close-knit network will be able to benefit from this merger by having the same personalised service delivered by an agile workforce. And for our existing clients looking for people to staff their stadiums and arenas, you’ll benefit from Nicola’s deep understanding of your needs – particularly if you operate in this region. 

Speaking of Nicola’s network, hap Director Ben Harris said, “[Nicola] has great relationships with clients across the North West and will allow us to provide more regular work for our staff.”

Injection of skills and knowledge

Of course, with an extra pair of hands on deck and a wealth of knowledge to draw upon, we’ll have more time to really hone our ability to provide an outstanding service in this space. We can’t wait to showcase our combined work in the sector and help even more organisations deliver outstanding customer experiences.

When asked in her own words about the merger, Nicola said, “I’m delighted to be joining the hap team as Head of Stadiums, Arenas and Racecourses. I have 20 years in the industry recruiting and supplying staff to major events across the North West and am looking forward to growing with hap while supporting venues across the UK.”

Need plug-in support at your next event?

Our goal is to offer the most diverse and rewarding range of opportunities for our candidates, and the brightest and best temporary staff for our clients. From festivals and football matches to unforgettable gigs, we deliver the people so that you can offer customers a once-in-a-lifetime experience.

To learn more about how we can help you, reach out today. A member of the team will walk you through our approach to flexible staffing and the roles we can supply.

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