hap supply flexible warehouse workforce

Instant 2 You saw huge demand during the Coronavirus pandemic. hap were well placed to deliver a flexible and scalable workforce to meet this demand.

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UK-based PPE suppliers Instant 2 You received a surge of orders throughout the coronavirus pandemic. They needed a workforce that could meet the demand. hap supplied that workforce, enabling them to process up to 800 orders per day.

Instant 2 You could never have predicted COVID-19 and the impact it would have on their business. In order to support hospitals, companies and individual households effectively, they needed to almost immediately grow in size. That’s where we came in…

The roles

In order to deliver the product, we selected qualified warehouse staff and drivers who excelled in an FMCG environment. We also supplied experienced supervisors to ensure standards were maintained, and operations managers to make certain that deadlines were met.

What we provided

Instant 2 You had the product, but in the early days of the pandemic, they didn’t have the workforce to supply those who needed it. Our job was to identify candidates who had the skills to deliver on-demand quickly, and also agile enough to blend in with the resident Instant 2 You team. This meant embedding ourselves into their culture and supplying the best-suited talent.

From there, we created teams consisting of everyone from warehouse assistants to operation managers so that we could maintain a level of organisation. All logistics would be overseen by the senior candidates, whereas assistants would prepare the product for drivers. We gradually scaled with Instant 2 You, and then helped them to organically scale back down, without incurring any significant hiring costs.

The Results

Not only did Instant 2 You keep up with demand thanks to our support, but they also reached a record number of 800 processed orders a day.

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Daily orders


Supplied demand in unprecedented times
Seamlessly scaled both up and down
Generated new business
High intensity and flexible workers